Contact our Richmond animal hospital
Call Francis Petcare Hospital for exotic pet care, rabbit and reptile care, cat and dog veterinary care, urgent concerns during clinic hours, and appointment requests.
Call us
(604) 277-8511
Best for urgent concerns, same-day requests, and quick questions.
Book online
Request appointment
Submit an appointment request and the team will confirm your visit.
Shop online
Food & refills
Order pet food, supplies, and approved refills through our online store.
Get directions
Find us
100-8980 No. 3 Road, Richmond, BC
Location
Clinic Hours
- Monday9 am – 6 pm
- TuesdayOn call only
- Wednesday9 am – 6 pm
- ThursdayOn call only
- Friday9 am – 6 pm
- Saturday10 am – 4 pm
- Sunday10 am – 4 pm
Please call to confirm current availability before your visit.
About urgent and emergency care
Same-day urgent appointments may be available during regular clinic hours. Please call ahead so the team can confirm availability and guide the next step.
Francis Petcare Hospital is not a 24/7 emergency hospital.
Call (604) 277-8511Ready to book an appointment?
Use our online appointment request form for routine visits. For same-day or urgent appointments during clinic hours, call directly.
We see
Exotic pet care is a specialty at Francis Petcare Hospital. Rabbits, reptiles, and small mammals are welcome alongside cats and dogs.
Common questions
Contact & appointment FAQs
How do I book an appointment?
Call us at (604) 277-8511 during clinic hours, or submit an appointment request through our online form at /book-appointment. The team will follow up to confirm.
Do you see exotic pets like rabbits and reptiles?
Yes. Francis Petcare Hospital has dedicated expertise in exotic pet care including rabbits, reptiles, ferrets, guinea pigs, hamsters, and hedgehogs.
Is Francis Petcare Hospital a 24/7 emergency hospital?
No. We are not a 24/7 emergency hospital. Same-day urgent appointments may be available during regular clinic hours — please call ahead so the team can advise.
Where are you located?
100-8980 No. 3 Road, Richmond, BC V6Y 2E8. We are conveniently located in Richmond with parking available on site.
What are your clinic hours?
Monday to Friday 9 am – 6 pm, Saturday 9 am – 5 pm, closed Sunday. Please call ahead to confirm current availability.
Francis Petcare Hospital
Exotic pet vet and animal hospital in Richmond, BC — caring for rabbits, reptiles, ferrets, guinea pigs, hamsters, cats, and dogs.
100-8980 No. 3 Road, Richmond, BC V6Y 2E8